Providing straightforward information to the public about small changes should be, well, straightforward.  It’s not.

Example: a temporary parking change on Nelson Street.


So, let’s go to back of meter.  (Click on post to see rest of images.)


Okay, let’s go look for curbside signs:


Nothing where you’d expect the temporary signage to be.  So back to the meter …

… where the temporary sign blocks one of the digits from the number needed to pay electronically.

It’s a small irritant (unless you get a ticket), but it’s these things that shape people’s perceptions about the competence of government.  We focus on the screw-ups and discount the ones that work.  Like these:


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