Why San Francisco seems dysfunctional:
Welcome to the tyranny of the few. San Francisco goes to great lengths to make sure that the community is heard in neighborhood matters. But it has created a system where one or two noisy critics can make it impossible to make even worthwhile changes. … (In this case, sidewalk seatingf at a cafe.)
… only one person, a neighborhood activist named David Overdorf, was raising objections. He stalled the process, worked the system, and when everything seemed settled, demanded a public hearing.
And in all that time, Addison-Torres never met Overdorf, never spoke to him, and never understood what the problem was.
Thanks to Michael Alexander.