Info VP at TransLink, Bob Padden, has some follow-up to the Google presentation:
… the partnership with Google is just the beginning of an extensive push to ensure that TransLink has an engaging and effective web presence.
Over the last year I have been leading a corporate-wide initiative called “E-Revolution” that has generated a comprehensive strategy that will see us rolling out online fare purchases, a system that will provide next scheduled bus, initially, and real time bus arrival as soon as the GPS and new bus communications system is installed (branded as MyBus), actual congestion information that estimates wait-time and finally, personalized travel alerts that will let you know if West Coast Express is delayed or there is a problem with your bus connections.
In addition to the customer information, we will be engaging stakeholders and the public in on-line dialogue for policy development and project consultations (“TransLink Listens” now has over 5,000 subscribers across the region and its representation mirrors the accuracy of telephone surveys).
Hey, we may soon be relevant in the cyberworld that is the 21st century.