I just made that up: the TDB (the TransLink Double Bind) is when you’re criticized for doing something, and then, if you change, criticized for not doing it.
Latest example: the Honour System, where passengers are not required to show their tickets or passes when boarding. SkyTrain was set up on the Honour System when it opened in 1985, and in the last decade or so TransLink was under constant criticism for not having turnstiles or some method of requiring all passengers to show fares.
Well, guess what?
Andy Byford, the Toronto Transit Commission’s CEO, said Friday that he is pushing to institute the honour system on all of the city’s streetcars ahead of schedule to speed up boarding times. …
The honour system where riders don’t have to show their passes to the driver is already in place on the 501 Queen streetcar route and it will be introduced on the 510 Spadina route when the new four-door streetcar rolls out on Aug. 31. Riders paying with cash, tokens or tickets will still have to board in the front, but they will receive a transfer that they can show as proof of payment to fare inspectors. …
Byford recently hired Richard Leary to fill the role of the TTC’s chief service officer. Leary helped implement the honour system in Boston on their Green Line.
Now, at the demand (and with cost-sharing) from the Province, TransLink is installing turnstiles on SkyTrain and pads on buses for the Compass card swipe-in and swipe-out system. Turnstiles, in particular, will cost way more to install and service than any lost revenues – for which TransLink will be roundly criticized and accused of mismanagement.
The complications and costs of abandoning the Honour System will likely be used as argument not to support the referendum … by some of the people who would be criticizing them if they hadn’t done so.